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Wednesday, November 20, 2013

Off-Campus @ HCL & IBM : on 21st & 23rd November 2013 @ Hyderabad

HCL

Walk in for Fresher ( 2011 2012, 2013 passed outs only) - BCA/MCA/ B.Sc. /B.Tech (CS, IT, ECE, EEE, ENI)

Company: HCL Technologies Ltd 

Qualification: Arts and Graduate & B.Tech (CS, IT, ECE, EEE, ENI) – 2011 2012,2013 passed outs. 

Designation : Trainee

Experience: Fresher to 1 Year.

Roles and Responsibilities:

* Willing to work in Night shifts primarily

* Willingness to work in Weekends

* Willingness to work on 24X7 environment

* Sophisticated knowledge to deal with problems and solve them effectively

* Should be customer service focused, able to deal with customers in friendly and polite manner

* Proficient in Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously)

* Proficient in using smart mobile technology, such as Android device, iPhone, iPad, iTouch, Palm Pre, Amazon Kindle, and eReader

* Knowledge of troubleshooting personal electronic devices (e.g., personal computers, smart phones, tablets), online downloads, transactions, applications, software, and hardware issues

* Technical capability to handle customer complaints

* Polite approach in handling irate customers

* Good communication skills and strong ability to work effectively in a team environment

“Candidates should be willing to join immediately”.


IBM

Walk in for Fresher (2010, 2011, 2012, 2013 passed outs only) - Any Graduate arts and science & B.Tech (All Branches). 

Company: IBM

Job Location: Hyderabad / Bangalore 

Qualification: Any Graduate, Arts and science& B.Tech – 2009 2010, 2011, 2012, 2013 passed outs. (No % criteria) 

“Candidates should be willing to join immediately”.

Skills:

# Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting

# Browser Support - Internet Explorer

# Strong computer skills required 

# Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN

# Excellent oral and written communication skills.

# Excellent customer service orientation

# Neutral accent

Desired Skills:

# Ability to identify basic hardware parts and aware of basic hardware concepts

# User level familiarity with at least one e-mail client - Outlook, Notes etc...

# Skilled in commercially standard software applications and major desktop operating systems.

# Awareness of basic networking concepts and technologies.

# Questioning skills /probing skills, as relevant to the issue and level of the caller

Date:
HCL: 21th Nov 2013
IBM: 23rd Nov 2013

Time: 10 AM 

Walk in Venue:
Sree Dattha Institute of Engineering & Science,
Sheriguda, Ibrahimpatnam,
Ranga Reddy Dist - 501 510

Contact Number: 040-65144194, 9032127277

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